Friday, January 30, 2009

Dept. of Unsolicited Advice

Got the PMUA survey today and my first impression was that a mailing to residents was off the mark in a city where half the households are renters.

Would I like a separate container to recycle newspapers? Yes, but I'm not the decider in my six-family building.

Most of the other questions also require an answer from the decider, aka the property owner who gets billed by PMUA.

May I suggest that the next "survey" be directed to the property owner who pays the bills, not the resident who just gets a rent hike when the landlord gets upset over the PMUA rate increases.

--Bernice Paglia

6 Comments:

Anonymous joanna cassidy said...

LOL well said bernice.very few people in this building recycle.either they are 2 lazy,or the landlord did not explain the procedures.what is most likely the case.after he gets the bill,he has a fit.and we the tenants get a rent increase.lucky us.NOT.

7:36 PM  
Anonymous Anonymous said...

So much for shared services.

Given the cost of mailings, couldn't the PMUA work with the City and develop a joint questionnaire and solicit residents on all aspects of local governemnt and utilities

8:15 AM  
Anonymous Anonymous said...

All survey respondents should exercise caution in answering these questions. This survey seems to be a way to either justify rate increases or service reductions based on the preferences of the public.

1:32 PM  
Anonymous Anonymous said...

Bernice,

Poorly worded questionaire. Clarity and execution have never been a high mark for six-figure Eric Watson or his hand-pick employees. The only concrete reason given for a rate increase is the cost of gasoline; if Mr. Watson or Mr. Perry puchased gas for their cars they would know gas has declined in price. Lame reason. To ask questions on how to improve service suggests they are in the wrong business or haven't learned anything in 13 years of suckling the front teet of the tax payer! They should know how to improve delivery of the service either by trial & error, reading trade journals, or searching the internet; if that fails go on a tax payer junket to Las Vegas for an appropriate trade show. This is what Plainfield gets when the creation of the PMUA was designed as a patronage vehicle for Assemblyman Jerry Green and beholding city politicians. Lastly, to ask us to pay for another recycling can so that newspapers can more conventiently picked-up denies the obvious - have all recyclables in one can. Run by people with limited education and marginal where-with-all has destroyed any good that was promised by the creation of the PMUA. Enough said. It's time for another "boston tea party."

4:52 PM  
Anonymous Anonymous said...

Plainfield needs to do something about PMUA. In this time of cut backs, PMUA decides - that's right THEY decide- how much money they need, and we the citizens pay for it. NO input, NO NOTHING!

I say that we start looking into a secondary service or put pressure on the council to have PMUA back under the city rules.

They are NOT comsumer friendly - you have to schedule a time to bring your trash to them

They are NOT responsive to needs - a large trash pick up is scheduled weeks away so if you decide on Saturday to clean out your basement, the trash cannot be picked up for 6 weeks and if you put it in front of your house you get fined (which you should - who wants garbage on your block for 6 weeks)

And, they fined people for excess trash during the busiest season of the year because they scheduled one LESS pick up. I say we move to another vendor (which may be cheaper).

8:45 AM  
Blogger Neil said...

If you are in the Sleepy Hollow area Grand Sanitation will charge $35 per month with is a savings of $8 after you pay the PMUA mandatory tax. You'll need to go to the PMUA in person to fill out the form though.

1:55 AM  

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