What Is VoIP, Anyway?
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Some officials used the occasion to point out the need for an information technology director, but it was unclear whether having such a person in place would have solved the problem. One commenter pointed to a possibly faulty electrical system. Whatever the reason, the fact that such outages can happen means there needs to be some rudimentary backup plan. For example, when my land line goes out (which is happening often lately), I can dial a number on my cell phone to listen to my messages and can then respond to any important ones. VoIP by its very nature may not have a similar option, but the question should be asked.
Maybe at Monday's agenda session City Administrator Marc Dashield will be able to give a brief report on the outage. The meeting is at 7:30 p.m. in City Hall Library, 515 Watchung Ave.